Welcome to Sniff N Snooz! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing our website or booking a service, you agree to be legally bound by these Terms. If you do not agree, please do not use our platform. We may update these terms at any time, and continued use means you accept the changes.
2. Eligibility
You must be legally capable of entering into a binding contract in India to use our services.
3. User Responsibilities
You agree to provide accurate, complete, and up-to-date information for bookings, including name, contact details, and payment info.
4. Payment
Payments must be made using valid payment methods. We are not liable for any failed or unauthorized transactions.
5. Refund & Cancellation Policy
- You may cancel or reschedule your appointment up to 12 hours in advance.
- No-shows or late cancellations are non-refundable.
- For service complaints, contact us within 24 hours and we will review for a possible re-service or refund.
- Refunds, if applicable, will be processed in 5-7 working days.
6. Prohibited Use
You may not misuse our platform, use bots, harass others, or violate any laws. We reserve the right to restrict or ban users for abuse or fraud.
7. Reviews
You may post honest reviews based on real experiences. We reserve the right to remove any offensive or misleading content.
8. Limitation of Liability
We are not responsible for any losses or damages caused by service interruptions, errors, or misuse of the platform. You agree to indemnify us from any claims arising from your use.
9. Dispute Resolution
All disputes will be governed by the laws of India and resolved through arbitration in Bengaluru. The decision of the arbitrator will be final.
10. Grievance Redressal
If you face any issue regarding a transaction or service, please reach out to us via [Phone/Email].
11. Disclaimer
All content is for general information only. We are not liable for any third-party content, viruses, or errors on the platform.
